Genuine HID Academy


HID Global understands the need for continuous ongoing professional development. We are committed to providing you with education and training resources to help you and your business keep pace with the emerging trends and technologies worldwide.

eLearning Online Training

HID eLearning is a free resource for extensive product and application knowledge in cards, readers and Network Access devices. We have worked with the security industry's top eLearning developer to create a powerful library of tools for our customers. From understanding HID technology to ordering our products, this state-of-the-art online training program will thoroughly address your needs. Many modules carry certification for NTS CEU credit.

Visitor Management Training

EasyLobby SVM 10.0 self-paced online training is now available and requires no prerequisite. This course provides you with all the information you need to get SVM up and running regardless of your prior experience with Visitor management.

Launch Training

Visitor Management Training Videos

ActivID Certified Professional Training

ActivIdentity Certified Professional training courses are instructor-led, hands-on courses which are targeted at customers or partners who need to get a thorough technical understanding of ActivIdentity solutions. A certification test is run on the last day of the training. Participants who complete the course successfully obtain the ActivIdentity Certified Professional status on the specific solution.

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FARGO Authorized Service Provider Training

The FARGO Authorized Service Provider (ASP) program is open to all qualified FARGO Solution Providers. Authorized Service Providers may repair printers that are both in and out of warranty coverage. Authorized Service Providers will receive referrals from Technical Support, increased discounts on replacement parts and an Authorized Service Provider Plaque. To become a FARGO Authorized Service Provider, you must complete FARGO's comprehensive training program. This in-depth program provides instruction on analysis, service and repair of FARGO equipment.

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pivCLASS Certification Training

The purpose of the pivCLASS training program is to provide pivCLASS service providers with training on the installation, configuration and maintenance of HID’s suite of pivCLASS products. The training program consists of online self-paced, instructor led web based, and hands-on courses. Attendees who successfully complete these training courses will be identified as pivCLASS certified technicians. Companies wishing to resell the pivCLASS solution are required to have at least two certified employees capable of addressing first and second level support requests from their customers. HID technical support is only available to certified technicians.

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