Lumidigm® Technical Support

Lumidigm Technical Support

Lumidigm is committed to your success. We have several resources to support the integration and operation of our sensors and solutions. If you already own or are integrating a Lumidigm solution, this page is for you. If you are still considering your options, we welcome the opportunity to discuss your specific application requirements with you before you make a decision. Please call us at +1 (505) 272-7057.

The following resources are available on this page:

  • Current Software Releases
  • Frequently Asked Questions
  • Lumidigm Product Drivers
  • Datasheets and Product Specs
  • Integration Information Briefs
  • Online Support Request System

Current Software Releases

For information about how to download current software releases, please call us at +1 (505) 272-7057.

Frequently Asked Questions

Lumidigm FAQ
Frequently asked questions about Lumidigm sensor operation and integration

Lumidigm Product Drivers (Only Supports M30x and V30x)

Lumidigm Drivers Installation Guide
Driver package install instructions

Lumidigm Sensor Drivers
Read and understand the Lumidigm Drivers Installation Guide before installing the drivers on your system.

If you require drivers for the M31x and V31x sensors, please contact your sales representative.

Online Support Request System

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

Open a New Support Request

Check Status of Support Request

You may contact the Lumidigm support staff with any unanswered questions by calling us at +1 (505) 272-7057.
Thank you for choosing Lumidigm.