Soporte técnico de HID Global HID Global Technical Support - Help

       
         
Tech Updates

Now you can contact us 3 ways using the tabs to the left:

  1. Submit a Help Ticket
  2. Use Self-Serve Portal
  3. Call Us

Please let us know how we are doing by filling out our feedback form.

Bienvenido al apartado de ayuda en el soporte de ventas de HID Global del entorno de la comunidad de ayuda de HID Global. Nuestros especialistas en soporte al cliente actualizan la ayuda en Internet con regularidad y los comentarios de usuarios y moderadores expertos proporcionan enlaces adicionales a consejos y soluciones.

When work is received it is assigned to one of the 3 priority levels. Within each priority level work is assigned primarily on a first-in, first-out basis, subject to efficient coordination of work and availability of resources. As requests are received, they will be scheduled according to the following priorities:

High
System or Component down, no work around

Medium
System or Component is impacting operation but a work around exists

Low
Non-critical issues, general questions, etc.