Developer Services - VIP Program

This program ensures the most direct way to benefit from our expertise as well as the shortest response time, and provides individual access to development specialists whenever needed. Customers with VIP Services contracts enjoy the highest priority for all service requests. Services include designing, integrating, testing, certifying and marketing solutions utilizing HID Global's RFID technology.

• Technical Support - HID's Developers have access to a world class project management and engineering staff devoted to aid in the development and testing process. VIP servie provides a member of the HID Global development team as dedicated contact person for all questions regarding technical issues.


• RMA Services - HID's standard return merchandise authorization (RMA) helps Developers to ensure that current RMA conditions are met, without maintaining customer stock.


• Training - HID offers Developers extensive training on Genuine HID embedded products and solutions that are integrated with the new applications. This level includes training on the basics of RFID as well as the developer's toolkit. Training sessions are free of charge for an unlimited number of employees.


• HID Global Integration & Design-in Services - HID offers this as an optional support function to integrate HID Global products into customer solutions. This gives us a chance to identify open issues prior to full integration.


• HID Global Testing Services - HID Global Testing Services provide feedback to Developers whose products utilize Genuine HID Technology.


• HID Global Certification Services - Our Certification Services help Developers save time and money, as only pre-certified components and solutions are presented to the certification authority.

Genuine HID Technology

As part of our Developer Services Plus program we are offering our Genuine HID Technology website as a platform for you to communicate with your customers and market and promote your products.