Customer Order Status

Direct Order Customers

Now HID's direct-order customers can quickly and easily obtain real-time order tracking information from HID's web site. This convenient Online Order Tracking tool eliminates time zone delays and the need to speak directly to a customer service representative.

By using the site, you will know within seconds if an order has shipped, and can link directly to a carrier's websites for up-to-the-minute tracking information.

If you would like to know more about our Online Order program see our FAQ.