Customer Service
HID has an ongoing commitment to excellence in customer service and customer satisfaction.
HID's leadership in the security industry begins with customer satisfaction. Our mission to achieve superior product innovation, high-quality manufacturing and first class customer service distinguishes us from our competition.
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Customer Service - North America
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Elizabeth Caposio Customer Service Representative CA |
1-800-872-5359 |
ecaposio@hidglobal.com |
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Pam Dvorak Fargo Customer Service Representative US/Canada |
1-800-459-5636 |
pdvorak@hidglobal.com |
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Janice Fluchere Customer Service Representative CA |
1-800-872-5359 |
jfluchere@hidglobal.com |
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Vicky Garcia Customer Service Representative CA |
1-800-872-5359 |
vgarcia@hidglobal.com |
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Anna Gonsalves Customer Service Lead CT |
1-800-872-5359 |
agonsalves@hidglobal.com |
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Charisse Harkless Customer Service Manager CA |
1-800-872-5359 |
charkless@hidglobal.com |
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David Harris Customer Service Representative CT |
1-800-872-5359 |
dharris@hidglobal.com |
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Karen Haydel Customer Service Representative CA |
1-800-872-5359 |
khaydel@hidglobal.com |
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Andrew Karst Fargo Customer Service Representative US, Africa, Middle East |
1-800-459-5636 |
akarst@hidglobal.com |
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Jerry King Lead, Customer Service Representative CA |
1-800-872-5359 |
jking@hidglobal.com |
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Lisa Lindsay Customer Service Representative CA |
1-800-872-5359 |
llindsay@hidglobal.com |
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Donna Moore Fargo Lead Customer Service Representative US |
1-800-459-5636 |
dmoore@hidglobal.com |
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Jean Niewiarowski Customer Service Representative CA |
1-800-872-5359 |
jniewiarowski@hidglobal.com |
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Laura Schaivone Customer Service Representative CT |
1-800-872-5359 |
lschaivone@hidglobal.com |
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Barb Scharber Fargo Global Customer Service Manager |
1-800-459-5636 |
bscharber@hidglobal.com |
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May Tsui Customer Service Representative CA |
1-800-872-5359 |
mtsui@hidglobal.com |
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Customer Service - Europe, Middle East and Africa
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HID Corporation Ltd. Haverhill England |
+44 (0) 1440 714 850 +44 (0) 1440 714 840 |
orders@hidcorp.co.uk |
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Nadine Apel Customer Support EMEA |
+49 (0) 361 660111-133 +49 (0) 361 660111-99 |
napel@hidglobal.com |
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Nathalie Berger Customer Service |
+41 (0) 21 908 01 22 +41 (0) 21 908 01 02 |
Nberger@hidglobal.com |
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Celine Chataigner Customer Service Representative France |
+44 (0) 1440 711 816 +44 (0) 1440 708 811 |
cchataigner@hidglobal.com |
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Billie Couzens Customer Service Representative DACH DACH |
+44 (0) 1440 711 803 +44 (0) 1440 714 840 |
bcouzens@hidglobal.com |
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Mariela Di Rupo-Curson Customer Support Coordinator Iberia, Baltics & Hungary |
+44 (0) 1440 711 851 +44 (0) 1440 708 811 |
mdirupo@hidglobal.com |
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Birgit Dorner Customer Service Germany, Italy, Austria, Eastern Europe, Scandinavia, USA |
+49 (0) 6123 791 312 +49 (0) 6123 791 5312 |
bdorner@hidglobal.com |
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Roswitha Eichler Customer Service Germany, Isreal, Switzerland, Netherland, France, |
+49 (0) 6123 791 356 +49 (0) 6123 791 5356 |
reichler@hidglobal.com |
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Imed Fedhila Customer Service Team Leader EMEA |
+41 (0) 21908 0189 +41 (0) 21908 0102 |
ifedhila@hidglobal.com |
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Ines Fraschka Customer Service Austria, Scandinavia, Spain, Portugal, Italy, Canada, USA, South America |
+49 (0) 6123 791 352 +49 (0) 6123 791 5352 |
Ifraschka@hidglobal.com |
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Annick Hallam Customer Service Team Leader NEMEA NEMEA |
+44 (0) 1440 711 841 +44 (0) 1440 708 811 |
ahallam@hidglobal.com |
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Ali Hasan Customer Service Representative South Eastern Europe |
+44 (0) 1440 711 828 +44 (0) 1440 714 840 |
ahasan@hidglobal.com |
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Lukasz Jendrejek Customer Service Representative Russia & Eastern Europe |
+44 (0) 1440 711 826 +44 (0) 1440 708 811 |
ljendrejek@hidglobal.com |
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Andrea Kahankova Customer Service Eastern Europe |
+420 235 364 660 +420 235 364 655 |
akahankova@hidglobal.com |
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Andrew Karst Fargo Customer Service Representative Africa, Middle East, US |
1-800-459-5636 |
akarst@hidglobal.com |
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Ludovico Lancianese Customer Service Team Leader - Central Europe and Customer Service Representative Italy and Benelux Italy & Benelux |
+44 (0) 1440 711 805 +44 (0) 1440 714 840 |
llancianese@hidglobal.com |
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Eva Lapie Customer Service Representative UK and Ireland UK & Ireland |
+44 (0) 1440 711 808 +44 (0) 1440 714 840 |
elapie@hidglobal.com |
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Petra Lipinski Customer Service United Kingdom, South America |
+49 (0) 6123 791 126 +49 (0) 6123 791 5126 |
plipinski@hidglobal.com |
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Lea Pearson Customer Service Representative EMEA |
+44 (0) 1440 711 813 +44 (0) 1440 708 811 |
lpearson@hidglobal.com |
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Corrine Sidders Customer Support Nordics, Middle East & Africa |
+44 (0) 1440 711 814 +44 (0) 1440 708 811 |
csidders@hidglobal.com |
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Michaela Simon Team Leader Customer Service EMEA |
+49 (0) 6123 791 186 +49 (0) 6123 791 5186 |
msimon@hidglobal.com |
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Anke Taylor Project Coordinator Identity on Demand EMEA |
+44 (0) 1440 711 827 +44 (0) 1440 708 811 |
ataylor@hidglobal.com |
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Kelly Vollmar Fargo Customer Service Representative Europe |
1-800-459-5636 |
kvollmar@hidglobal.com |
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Customer Service - Asia-Pacific
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HID Asia Pacific, Ltd. Hong Kong |
+(852) 3160 9800 +(852) 3160 4809 |
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Angel Cheng Customer Service Manager Hong Kong companies |
+(852) 3160 9816 +(852) 3160 4809 |
acheng@hidglobal.com |
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May Cheung Customer Service Representative Hong Kong companies |
+(852) 3160 9809 +(852) 3160 4809 |
mcheung@hidglobal.com |
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Julio Muneton Fargo Customer Service Representative - Asia Pacific, Latin America |
1-800-459-5636 |
jmuneton@hidglobal.com |
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Deepa Prabhakar Customer Service Manager Indian companies |
+91 80 255 43566 +91 80 255 43567 |
deepap@hidglobal.com |
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Dorothy Qi Customer Service Representative Shenzhen, China |
+(86) 755-8835-3190 +(86) 755-8835-3185 |
dqi@hidglobal.com |
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Customer Service - Latin America
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Pamela M. Lavia Customer Service Representative Argentina |
+54 (11) 4855-5984 |
plavia@hidglobal.com |
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Marcela Lorenzana Customer Service Representative Mexico |
+52 (477) 779 1492 |
mlorenzana@hidglobal.com |
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Julio Muneton Fargo Customer Service Representative Latin America, Asia Pacific, |
1-800-459-5636 |
jmuneton@hidglobal.com |
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Raquel Parrilla Customer Service Representative Brazil |
55 11 5514-7107 |
rparrilla@hidglobal.com |