Note: If you did not purchase your HID product from HID, please contact your original supplier for an RMA number. * Denotes required fields
Please contact your original product provider to request an RMA to return product.
We're sorry, we are unable to process your request if the product is not a genuine HID product.Please contact your original supplier.
Note: If your product is not listed in the drop-down menu please contact Customer Service either via the Customer Command Center Webform (CCC) or via email (HID Global CS Contacts).
Note: Providing complete information helps speed processing time. * Denotes required fields
Contact Information
Billing Address
Note: For each item, please fill in HID Part Number, Serial Number (optional), Quantity and Unit Price.All information is required in order to process RMA. * Denotes required fields
Note: Should the product be found not faulty, and you would like HID to return the product to you, please provide the freight carrier name, service and account number.