Process Engineer (HID316)

HID Global
Austin, TX North AmericaUSAustin, TX

HID Global powers the trusted identities of the world's people, places and things. Every day millions of people in more than 100 countries use our products and services to securely access physical and digital places. Over 2 billion things that need to be identified, verified and tracked are connected through HID Global’s technology. We make it possible for people to transact safely, work productively and travel freely. We work with governments, universities, hospitals, financial institutions and some of the most innovative companies on the planet—helping them to create trusting and trusted physical and digital environments so that they and the people who use them can fulfill their potential. Headquartered in Austin, Texas, HID Global has over 3,500 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit



HID Global seeks a Process Engineer to be an integral member of the Operations Excellence Team.  The Process Engineer’s primary responsibility will be to drive continuous improvement, with quality performance, velocity, process efficiency, and instruct others in continuous improvement tools and principles. This position will understand customer needs and requirements to increase value for the customer and HID Global, while providing the synergy for making improvements possible. The Process Engineer will deliver improvements that are measurable, sustainable and become the new standard.  This person should be an action-oriented, collaborative as well as hands on.


Duties and Responsibilities include the following. Other duties may be assigned.

  • Guide the effective application and integration of Lean implementation and process improvements across the operation
  • Identify opportunities for process improvements in support of order management and entry processes
  • Identify process improvement opportunities within order management and the supply chain organization to develop and implement tactical plans to realize improvements
  • Benchmark best practices and interface with outside entities regarding Lean knowledge sharing and best fit processes
  • Demonstrate strong leadership skills and the ability to influence others without direct authority
  • Interface and effectively facilitate with members at all levels in the organization, including senior leadership
  • Identify and implement creative cost reduction opportunities, defining scope and project justifications
  • Continued follow-up with leadership and operation to ensure improvement activities are on track, providing coaching and direction to ensure goals are achieved
  • Determine standardization/optimization of run conditions
  • Produce relevant documentation as e.g. work instructions, process flow charts, …
  • Partner with leadership to develop measures of performance and implement
  • Develop capabilities to forecast resource requirements



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be a flexible, decisive and proactive problem solver
  • Must be capable of proposing & implementing new ideas regarding simplification and improvement to business processes
  • Must be a strong communicator and possess strong organizational skills with the ability to work on multiple priorities at once
  • Must be a team player, dependable and able to perform in a fast paced environment
  • Ability to work in a multi-disciplinary team environment


Education and/or Experience:           

  • Bachelor’s degree in Engineering
  • Minimum of 3 years of professional work experience that includes project and/or operations management
  • Experience in utilizing Lean methods in conducting Kaizen events & driving change
  • Knowledge of basic operations metrics for cost, quality, continuous improvement
  • Strong interpersonal and relationship-building skills – track record of communicating across various levels of an organization


Language Skills:                   

  • Ability to effectively communicate in the English language verbally and in writing
  • Ability to read and interpret technical journals, specifications, international technical standards, etc.                    


Computer Skills:     

  • Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
  • Experience with capacity modeling software preferred
  • Knowledge of Oracle and Order Management software preferred
  • Programming skills added plus but not required


Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employee works primarily in an office environment, within a well ventilated area, and is exposed to moderate noise levels.


Work Requirements:

  • Must be legally eligible to work in the United States
  • 10% travel may be required


HID Global is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran 

If you have a disability which limits your ability to apply online, please contact us at [email protected], to submit your expression of interest in a position with our Company.