Product Manager- Personalisation Systems

Basingstoke Europe, Middle East and AfricaUKBasingstoke
HID Global
Job Type: 
Functional Area: 
Project Management
Job Level: 
Mid-Senior Level

Product Manager – Personalisation Systems


#Securing your Future!

We are a growing multinational technical security company based globally that offers its employees a fun work environment, flexibility and career opportunity.


The Company:

HID Global powers the trusted identities of the world's people, places and things. Every day millions of people in more than 100 countries use our products and services to securely access physical and digital places. Over 2 billion things that need to be identified, verified and tracked are connected through HID Global’s technology. We make it possible for people to transact safely, work productively and travel freely. We work with governments, universities, hospitals, financial institutions and some of the most innovative companies on the planet—helping them to create trusting and trusted physical and digital environments so that they and the people who use them can fulfill their potential. Headquartered in Austin, Texas, HID Global has over 4,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit or check us out on


The Position:

Key roles within this position include:

Roadmap Development. Define, manage and drive the roadmap for new and existing passport and ID card personalisation systems. Manage the efficient & cost effective development of agreed new or enhanced hardware through close relationships with the development team and/ or selected 3rd parties in accordance with agreed priorities and approved business cases. Identify areas for improvement, propose new projects and assist in the preparation of business cases.

Product Specifications. Ensure that new and existing products and features are correctly defined through functional requirements specifications linked to approval & qualification testing. New & enhanced products must meet the functional requirements.

Competitor/ Supplier Product Evaluation. Evaluation of competitor / supplier hardware personalisation technologies. Work with 3rd parties associated with the provision of hardware and material products. Maintain close supplier relationships & commercial agreements.

Liaise with the Technical Community. Work with R&D, technical & product marketing functions across CID and HID to optimise synergies & ensure efficient technical communications on new & implemented projects.

Contribute to R&D projects. By providing knowledge of software interface requirements and equipment performance in use.

Technical Awareness & Knowledge. By market research, supplier relationships, attendance of conferences, exhibitions & seminars, ensure that relevant technical advances are known, communicated & utilised. Maintain close knowledge of supplier offerings & of international customer projects.

Specialist Expertise & Support to Pre-Sales, Sales & Commercial. Support the wider functions in the provision of solution design and technical expertise to commercial & sales on bids, opportunities and development activities.

Technical Training & Documentation. Provide technical training & produce technical product support material for agreed hardware and material products.

Launch of New Products & Features & Support Materials. Support the internal launch of new products & features to the business. Support the production of samples & other associated launch materials.

Reviews & Reporting. Reports & reviews as agreed with line management & timely project progress status.


What we are looking for:

The ideal candidate will have a technical and/or engineering background with at least five years experience in Product Management, ideally with an understanding of Personalisation Equipment technology and materials. Experience of managing suppliers & their resources for effective product development & issue resolution and experience in producing product support materials & of undertaking product demonstrations and briefings, is an advantage for this role.

You should have a proven ability to provide technical input to cross-functional teams & able to communicate complex technical concepts simply to non-technical colleagues and clients. You should also demonstrates good analytical skills & evaluative judgment based on analysis of factual & qualitative information.


Why Should You Apply?

• Excellent terms and conditions

• Flexibility

• On-the-job training and development

• Occasional business travel (job dependent)

• Work as part of a global team


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.