Production Technician (HID5128)

HID Global
Long Beach, CA North AmericaUSLong Beach, CA

HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 3,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit

Mercury Security Products located in Long Beach, California, is a leader in the commercial security industry designing and manufacturing embedded controllers. Mercury Security is part of HID Global, the provider of trusted identities to the world's people, places and things.

We offer a competitive and comprehensive compensation package which includes medical, dental, vision, life insurance, 401k, flex spending and PTO and FTO to qualifying employees.  Mercury is a casual working environment.

The Production Technician I will be supporting Production Department with the functional testing, performing troubleshooting and repairing of defective PCBA.  May also be required to support RMA for defective PCBA that come back from the field for repair services.  This Production Technician will also be required to work with internal customers and engineers for the related engineering prototype builds.

The Production Technician I will report to the Production Supervisor.            

Essential Duties and Responsibilities include the following.

  • Perform a variety of complex technical functions related to the assembly, testing, troubleshooting and repairing of printed circuit board assemblies (PCBA) under general supervision.
  • Perform troubleshooting, often to the component level, utilizing assembly prints, mechanical part drawings, schematics, and electronic equipment such as DMM’s, oscilloscopes and etc…
  • Assisting in the development of production documentation such as manufacturing instructions and troubleshooting aids.
  • Assisting Hardware Engineer for prototype builds.
  • Ability to follow engineering assembly drawing, functional testing procedures and fill out all paper works as required in support of production.
  • Thorough understanding of all related test equipment used in the testing areas such as DMMs, power supplies, Thermo-Flow, various type de-soldering and soldering equipment.
  • Support RMA Department with repairs.
  • Perform root cause analysis and identify plausible corrective actions.
  • Other duties and responsibilities may be required.

Education and/or Experience:

  • Ability to read and comprehend in English manufacturing instructions, work orders, electrical schematics, wiring running list, assembly drawings, BOM, and test box wiring list.
  • Ability to solder micro-processors and work with small SMT and TH components.
  • Strong knowledge of analog and digital micro-controller circuitry.
  • Must be able to work with engineering.
  • Ability to work well under pressure and ability to multi-task to meet deadlines.
  • Good interpersonal skills, willingness to learn and continue to grow professionally.
  • Ability to read, speak, write, and comprehend English language.
  • Strong team player and ability to work well with others
  • Must be able to lift and carry up to 35 lbs.
  • Computer skills to include Word, Excel, Window 10 and some basic networking knowledge.
  • Vocational school or 2 years college degree preferred.
  • Minimum 3 years of related experience.
  • Experience with Auto-Cad will be a plus.   


The position of Production Technician I will be compensated with a base salary commensurate with experience and meeting the above requirements and a benefits package.


  • None


  • Ability to communicate professionally with employees at all levels of the organization.
  • Ability to prioritize, organize and plan your workload effectively.
  • Competence to build and effectively manage interpersonal relationships at all levels.
  • (Pay attention to details and ability to perform multitasking.)
  • (Ability to adapt and perform at a fast pace environment.)

Work Environment

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employee works primarily in an office environment, with in a well ventilated area, and is exposed to moderate noise levels.

Work Requirements

  • Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
  • Must be legally eligible to work in the United States.  


HID Global is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran
If you have a disability which limits your ability to apply online, please contact us at [email protected] to submit your expression of interest in a position with our Company