Strategic Integration Director (HID1751)

Remote North AmericaRemote
HID Global
Job Type: 
Functional Area: 
Job Level: 
Mid-Senior Level

Become a Strategic Integration Director in an Innovative High-Tech Security Company

Job ID: HID1751

Location: Remote

Travel: Up to 50%

#Securing your Future!

Interested in managing strategic relationships with some of the largest organizations within the Security Industry?


As Strategic Integration Director, you will be responsible for driving strategic alignment and revenue growth through solution sales, product launch and program initiatives at the Headquarter level of our partners as well as creating new opportunities in North America. We expect the candidate to deliver a high standard of account management and service to HID’s Strategic Integration partners, while ensuring operational excellence.


This is a highly collaborative position requiring excellent communication skills, and a thorough understanding of complex, matrix organizations in a regional/global environment.

The successful individual must have a proven record of accomplishment of large-scale customer account and relationship management, as responsible for driving strategic growth initiatives for both HID and the Strategic Account customers.


The successful candidate will be responsible for liaising with both customers as well as local HID sales to ensure success in the achievement of strategic goals.

The ideal candidate has experience in the security and/or identity and access management marketplace, possess excellent sales and collaboration skills, attention to detail, be very organized, have the ability to manage multiple assignments and excel under pressure and strict deadlines.

What you will be doing

  • Work with customer's HQs on successful implementation of HID product portfolio, in line with strategic goals.
  • Define and implement with customer successful sales and marketing programs, supported by relevant training initiatives.
  • Work with HID regional/local sales teams on successful implementation of HID product portfolio at customer's local subsidiaries; supported by specific sales, marketing and training programs.
  • Prepare annual Business Plan for assigned accounts as required and monitor achievement.
  • Achieve on a monthly/quarterly basis business and volume goals.
  • Measure and monitor HID market share penetration within the accounts and by branch as required.
  • Collaborate with HID management and legal to negotiate and facilitate contractual arrangements with the accounts.
  • Provide high standard of account management to HIDs Strategic Accounts.
  • Establish communications with all departments to facilitate the resolution of customer related problems.
  • Provide information to the relevant HID teams via Salesforce and SharePoint (customer reports, opportunities, notifications).
  • Participate as member of the Strategic Account team, working closely with the regional sales teams to identify improvement opportunities, developmental needs and account growth.

What we are looking for    

  • Proven record of accomplishment to create incremental revenue through day-to-day and strategic account management.
  • Customer-first philosophy that drives day-to-day activities.
  • Ability to execute and work well in a cross-functional team environment.
  • Excellent project management skills and attention to detail.
  • Understanding and experience of the access control and/or IT sales channel market preferred.
  • Market experience in IT security and network solutions with an emphasis on authentication preferred.
  • Understanding of channel-based sales/marketing

Who you are

  • Bachelor’s degree (or equivalent) in technology or business-related field.
  • Candidates with equivalent education plus relevant industry experience may also be considered.
  • Minimum 10 years of experience in the access control and/or security marketplace.
  • Proven skills in field sales of security products or systems integration with major integrators and/or manufacturers.
  • Channel experience and general security industry knowledge including Products, Technical Expertise, Applications, Services, Dealers, & Manufacturers.
  • Proficient at using or other CRM system.
  • Familiarity with Oracle Analytics Cloud a plus.
  • Excellent track record in customer satisfaction and teamwork
  • Excellent attention to detail, organizational skills, and the ability to handle multiple tasks and perform under pressure to meet deadlines and drive programs in a complex matrix organization.

Why Should You Apply?

  • Excellent terms and conditions
  • Flexibility
  • On-the-job training and development
  • Work as part of a global team


HID Global is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran


HID Global powers the trusted identities of the world's people, places and things. Every day millions of people in more than 100 countries use our products and services to securely access physical and digital places. Over 2 billion things that need to be identified, verified and tracked are connected through HID Global’s technology. We make it possible for people to transact safely, work productively and travel freely. We work with governments, universities, hospitals, financial institutions and some of the most innovative companies on the planet—helping them to create trusting and trusted physical and digital environments so that they and the people who use them can fulfill their potential. Headquartered in Austin, Texas, HID Global has over 4,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit