Product Support Life Cycle

HID is committed to assisting customers with their HID products throughout the product life cycle and as products are updated and enhanced. HID provides full support for all its products from the date of market availability until the product has been withdrawn from the market.

Use the 'Search for Life Cycle Status by Part Number' link to find life cycle information for parts you have purchased in the past. Be sure to enter the exact part number as you've ordered it in the past. Only parts that have reached end of life or end of sales can be found using this search.

Or navigate to specific product life cycle information by product group by clicking a link below.

Contact Technical Support if your product isn't listed.