OMNIKEY Smart Card Readers Product Support Life Cycle

RequestInformation

HID Global is committed to assisting customers with their products throughout the product life cycle and as products are updated and enhanced. HID Global provides full support for all of its products from the date of market availability until the product has been withdrawn from the market. We apply the following support coverage to the different product life cycle phases:


General Availability

  • Product: Available for sale
  • Sustaining Engineering: Upgrades, Updates, Service Packs, and Hot Fixes created for new functionality and/or bug fixes
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Sales

  • Product: Product is No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, or Service Packs created. Hot Fixes are created only for critical security issues.
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Life

  • Product: No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, Service Packs, or Hot Fixes created for any issues.
  • Technical Support: Available on a commercially reasonable basis only.
  • Warranty/Repair: Repair, replacement, substitution, or commercial credit depending on availability.

The End of Life timeline varies based on product. Review the specific release policy and practice statements for each product segment.

Reader Hardware


OMNIKEY Reader Hardware

Version/Model Life Cycle Status Last Time Buy Date EOL Date Migration Path
OMNIKEY 1021 General Availability Sep 01, 2016 (some models only) Dec 31, 2016
(some models only, see table below)
New OK1021
OMNIKEY 3021 General Availability Sep 01, 2016 (some models only) Dec 31, 2016
(some models only, see table below)
New OK3021
OMNIKEY 3111 End of Life No longer available    
OMNIKEY 3121 General Availability Sep 01, 2016 (some models only) Dec 31, 2016
(some models only, see table below)
New OK3121
OMNIKEY 3621 End of Life   No longer available    
OMNIKEY 3821 End of Life No longer available    
OMNIKEY 3921 End of Life No longer available    
OMNIKEY 4040 End of Life  No longer available    
OMNIKEY 4121 CL End of Life No longer available    
OMNIKEY 4321 End of Life No longer available    
OMNIKEY 5021 CL End of Sales Last Time Buy Nov 30, 2016 Dec 31, 2016  
OMNIKEY 5022 General Availability      
OMNIKEY 5025 CL General Availability      
OMNIKEY 5121 End of Life  No longer available   OK5022, OK5421
OMNIKEY 5125 End of Sales Last Time Buy Nov 30, 2016 Dec 31, 2016  
OMNIKEY 5321 End of Sales Some models available until Feb 28, 2017 Mar 31, 2017
(please see reference table below)
OK5022, OK5421
OMNIKEY 5325 End of Sales Some models available until Feb 28, 2017 Mar 31, 2017
(please see reference table below)
OK5025
OMNIKEY 5421 Until supply lasts Nov 30, 2017 Dec 31, 2017  
OMNIKEY 5427 General Availability      
OMNIKEY 5427CK Gen 1 End of Sales Dec 31, 2019 Dec 31, 2020 OK 5427 Gen 2
OMNIKEY 6121 General Availability Sep 01, 2016 (some models only) Dec 31, 2016
(some models only, see table below)
New OK6121
OMNIKEY 6221 End of Sales No longer available    
OMNIKEY 6321 End of Sales (some models only) Last Time Buy Nov 30, 2016 Dec 31, 2016  
OMNIKEY 7121 End of Life No longer available    
OMNIKEY 8751 End of Life Sep 30, 2016 Dec 31, 2016  

CardMan Reader Hardware

Version/Model Life Cycle Status Last Time Buy Date EOL Date Migration Path
CardMan 1010 End of Life Oct 31, 2004 Dec 31, 2004 3111
CardMan 2010 End of Life Oct 31, 2004 Dec 31, 2004 3111
CardMan 2011 End of Life Oct 31, 2004 Dec 31, 2004 3111
CardMan 3110 End of Life Oct 31, 2004 Dec 31, 2004 3111
CardMan 9011 End of Life Oct 31, 2004 Dec 31, 2004 None
CardMan 2020 End of Life Oct 31, 2004 Dec 31, 2004 3121
CardMan 3610 End of Life Oct 31, 2004 Dec 31, 2004 None
CardMan 3620 End of Life Oct 31, 2004 Dec 31, 2004 3621
CardMan 6020 End of Life Oct 31, 2004 Dec 31, 2004 6121
CardMan 7120 End of Life Oct 31, 2004 Dec 31, 2004 7121
CardMan 8630 End of Life Oct 31, 2004 Dec 31, 2004 None
CardMan Finread End of Life Oct 31, 2007 Dec 31, 2007 None

Part Number Reference Table

Product Group Old Part Number Replacement Part Number Replacement Part Number is for Product of a different type
OMNIKEY 1021 R10210003
R10210003-1
R10210011-1
R10210203-1
R10210211-1
R10210311-1
R10210311-1
R10210311-1
R10210311-1
R10210311-1
 
OMNIKEY 2061 R20610000-1 No replacement  
OMNIKEY 3021 R30210001
R30210003
R30210003-1
R30210009-1
R30210015-1
R30210203-1
R30210209-1
R30210215-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
 
OMNIKEY 3111 R31110015-1
R31110013
R31110215-1
No replacement
No replacement
No replacement
 
OMNIKEY 3121 R31210020-01
R31210049-1
R31210077-1
R31210027
R31210081-1
R31210089
R31210113
R31210121-1
R31210137-1
R31210139-1
R31210095
R31210095-1
R31210102
R31210103
R31210125
R31210237-1
R31210203
R31210220-01
R31210225
R31210237-1
R31210249-1
R31210277-1
R31210295-1
R31210320-01
R31210349-1
R31210320-01
R31210349-1
R31210320-01
R31210320-01 + A00000003
R31210320-01 + A00000002
R31210349-1
R31210320-01
R31210320-01
R31210320-01 + A00000002
R31210349-1 + A00000002
R31210320-01 + A00000003
R31210349-1 + A00000003
R31210320-01 + A00000003
R31210320-01
R31210349-1 + A00000003
R31210320-01
R31210320-01 + A00000003
R31210320-01
R31210349-1
R31210349-1
R31210349-1 + A00000002
 
OMNIKEY 3621 R36210010-1 No replacement  
OMNIKEY 3821 R38210003
R38210009
R38210012-1
R38210016-1
No replacement
No replacement
No replacement
No replacement
 
OMNIKEY 3921 R39210001-1
R39210009-1
R39210003-1
R39210201-1
R39210209-1
R39210005-1
R39210007-1
No replacement
No replacement
No replacement
No replacement
No replacement
No replacement
No replacement
 
OMNIKEY 4040 R40400012
R40400019
R40400022-1
R40400023
R40400016
No replacement
No replacement
No replacement
No replacement
No replacement
 
yes
yes
yes
 
OMNIKEY 4121 R41210001-1
R41210201-1
No Replacement
No Replacement
 
OMNIKEY 4321 R43210001
R43210001-1
R43210001-2
R43210002-1
R43210001-2
R43210009-2
R43210011-1
R43210201-2
R43210202-1
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
 
OMNIKEY 5021 R50210018-BL
R50210018-DB
R50210018-GN
R50210018-GR
R50210018-OR
R50210018-RD
R50210218-BL
R50210218-DB
R50210218-GN
R50210218-GR
R50210218-OR
R50210218-RD
R50220318-DB
R50220318-DB
R50220318-DB
R50220318-GR
R50220318-DB
R50220318-DB
R50220318-DB
R50220318-DB
R50220318-DB
R50220318-GR
R50220318-DB
R50220318-DB
 
OMNIKEY 5121 R5120051-1 No replacement yes
OMNIKEY 5127 R51270002-1 R54270001 yes
OMNIKEY 5321 R53210013
R53210013-1
R53210029-1
R53210033-1
R53210037-2
R53210037-3
R53210038-2
R53210038-3
R53210038-1
R53210039-1
R53210021
R53210229-1
R53210238-2
R53210238-3
R54270001
R54210001
No replacement
No replacement
R54210001
R54210001
No replacment
No replacement
R50220318-DB
R50220318-DB
No replacement
No replacement
No replacement
No replacement
 
 
 
 
yes 
yes
yes
yes
yes
yes
 
 
 
 
OMNIKEY 5325 R53250008-1
R53250009-1
R50250001-GR
No replacement

yes
OMNIKEY 5421 R54210001 & R54210010 R54220301  
OMNIKEY 5427CK Gen 1 R54270001-CON
R54270001-CON-Elite
R54270001-CON-Indala
R54270001-CON-Elite-Indala
R54270001
R54270001-Elite
R54270001-Indala
R54270001-Elite-Indala
R54270101
R54270101-Elite
R54270101-Indala
R54270101-Elite-Indala
R54270101
R54270101-Elite
R54270101-Indala
R54270101-Elite-Indala
 
OMNIKEY 6121 R61210020-2
R61210026-1
R61210220-2
R61210221-2
R61210005
R61210009
R61210020-TAA
R61210021-2
R61210320-2
No replacement
R61210320-2
R61210320-2
R61210320-2
R61210320-2
R61210320-2
R61210320-2
 
OMNIKEY 6221 R62210000 No replacement  
OMNIKEY 6321 R63210001-1
R63210003-1
R63210004-1
No replacement
No replacement
No replacement
 
Business Segment: