HID READER MANAGER - System Requirements

This list of mobile devices is regularly updated to show those deemed to be compatible with the latest version of the HID Reader Manager App. Devices are marked as compatible only where data indicates that customers experience a high success rate when using the device. Less common devices may therefore not be listed, although compatible. Due to the vast number of devices, their countless subversions, country-specific settings, and network operator-specific settings, we cannot test all available variations. NFC will only support reader configuration updates.

HID will not support mobile devices with known end-of-life status. The device list will be updated twice a year. 

It is likely that an EOL’d device may continue to run the Reader Manager application, but we are no longer testing compatibility, nor supporting users with these devices

Last updated April 23, 2024


Full Harvey ball

Compatible -
Very High Reliability
Three-fourth full Harvey ball

Compatible -
High Reliability
Half full Harvey ball

Compatible -
Medium Reliability
One-fourth full Harvey Ball

Compatible -
Low Reliability
? Unknown Compatibility
* Subject to participation in the employee badge in Apple Wallet program



Model Bluetooth NFC
iPhone XR x
iPhone XS x
iPhone XS Max x
iPhone 11 x
iPhone 11 Pro x
iPhone 11 Pro Max x
iPhone SE 2nd Gen x
iPhone 12 x
iPhone 12 mini x
iPhone 12 Pro x
iPhone 12 Pro Max x
iPhone 13 x
iPhone 13 mini x
iPhone 13 Pro x
iPhone 13 Pro Max x
iPhone SE 3rd Gen x

Android OS

Model Bluetooth NFC
Samsung Galaxy S20
Samsung Galaxy S20 +
Samsung Galaxy S20 Ultra
Samsung Galaxy S21
Samsung Galaxy S21 +
Samsung Galaxy S21 Ultra
Samsung Galaxy S21 FE
Samsung Galaxy S22
Samsung Galaxy S22 +
Samsung Galaxy S22 Ultra
Google Pixel 3 XL
Google Pixel 5/ 5a
Google Pixel 6/ 6 pro