Wayfinding Indoor Positioning System
A GPS-like, turn-by-turn guidance solution used in buildings and campuses.
Indoor Navigation App for Patients, Customers and Visitors
Whether in healthcare, retail, government or any service-based industry, confusion as to where to go can lead to missed/late appointments, increased frustration and lost productivity. HID’s Indoor Positioning System (IPS) works much like a GPS that’s customized for your facility.
Bluetooth® Wireless Technology-Based Positioning App
Our indoor/outdoor wayfinding system, formerly offered by HID acquisition, Everbridge, is part of our IoT Real-Time Location Systems (RTLS) suite. The wayfinding system combines powerful location-identification software interacting with readers and gateways strategically spaced throughout a building or campus.
The result is a user friendly, step-by-step, turn-by-turn mapping of where to go from the parking lot to the appointment. Users can interact with the system via a downloadable application (iOS or Android) on their mobile device, a web-based version or on kiosks located throughout the facility.
And like a GPS, patients and other users will be notified if they are off track with audio or text prompts. Unlike GPS, location is as precise as 1-2 meters and can detect what floor a person is on rather than just providing an aerial view. This all adds up to a better patient/customer experience and a more efficient workplace. Specifically:
- Fewer missed or late appointments
- Customized flows to avoid potential bottlenecks
- Support of social-distancing policies
- Less reliance on staff to provide directions
How Does the Digital Wayfinding System Work?
Take the case of a hospital or other healthcare facility. We have patients covered from before they even arrive. The appointment confirmation will include a link to access the wayfinding system. From there they are assisted with:
Indoor GPS Compatible With Major Infrastructure Systems
Our system is compatible with all sorts of infrastructures — be they EHR systems, appointment-scheduling apps or networking leaders — from providers including Cisco, Centrak, Mist/Juniper, Siemens/Enlightened and HP/Aruba, to name a few.
Responsible for rendering map, POIs, routes and navigation UX/UI
Integrating device position, managing zones, proximity actions and other location-based services
Data integration with our CMS, or using data from client CMSI
Reporting & analytics on user traffic flows, dwell time, behaviors, etc.