Technical Support

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Drivers and Downloads
Download drivers and related files -
Document Library
Download product manuals and other documents such as installation guides and format definitions -
Knowledge Base
Search the Knowledge Base for the solutions to common questions -
New Customers
Technical Support information for new customers -
Meet Technical Support
Meet the people behind HID Global Technical Support
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Support Terms and Conditions
Read HID Global's support terms and conditions -
Call Technical Support
Technical Support Phone Numbers by Product, Region, and Language -
Technical Support Customer Portal
Log in to the Technical Support Customer Portal to chat with an agent and create, view and update cases -
Submit a Case
Submit a Technical Support Case online -
Product Support Life Cycle
End of Life Status for HID Products