SOLUTIONS

Hospital Wayfinding

Leverage the unparalleled precision, reliability, and connectivity of real-time location services (RTLS) to create a GPS-like, turn-by-turn guidance solution for healthcare facilities.

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Indoor Navigation App for Patients & Visitors

Navigating your way through a healthcare facility can be confusing and can lead to missed or late appointments, increased frustration, and lost productivity for patients and staff.

HID’s Wayfinding Application is a customized navigation solution to guide your patients, visitors, and staff to where they need to go.

HID’s Enterprise Hospital Wayfinding System

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Precision Navigation

Precise positioning and real-time updates ensure users can navigate complex environments with confidence.
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Multi-Channel Platform

Our solution is available for mobile, web, and kiosk, ensuring that all patients and visitors can access wayfinding.
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Healthcare Focused

Our solution is offered exclusively to the healthcare market. Our expertise and focus is centered on the specific use cases and challenges that are unique to hospitals and healthcare environments.
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Integration & Scalability

Our enterprise solution is available as a standalone application or as an SDK (Software Development Kit) that can be integrated into an existing digital solution. Integrations with other software solutions (EMR, appointment reminders) are supported.

Bluetooth® Low Energy & Handset Sensor Fusion Technology

Our Wayfinding Solution utilizes BLE enabled infrastructure located throughout a building or campus.

In addition, the solution also uses various sensors on the user’s device like compass and accelerometer as well as GPS for positioning from home to campus. This powers the precise, real-time positioning needed in our user-friendly, turn-by-turn map that guides users from their current location — may that be home, another facility, or the parking garage, to their destination with ease.

HID has multiple BLE-enabled infrastructure offerings which may power the Wayfinding Solution as well as our other healthcare RTLS offerings.  These devices come battery, AC or DC powered. Depending on your specific needs for now and in the future, HID can develop an infrastructure plan with you to ensure maximum utilization on your infrastructure investment. The solution is also compatible with most BLE enabled Wi-Fi infrastructure.

Digital Wayfinding System Key Features

Our Wayfinding Solution is specifically focused on Healthcare and the unique challenges and use cases found along a Patient or Visitor’s journey getting to and from their appointments.

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Parking

The Parking Planner feature recommends the closest parking garage, lot, or valet to an appointed location. MyCarSaver directs users back to their car when they are ready to leave the hospital.
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Directions

Step-by-step, turn-by-turn guidance throughout the entire visit.
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Location Sharing

“Meet Me” lets users share current (or future) locations with loved ones so they can meet at an appointment or pick-up spot.
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Location-Based Alerts

Generate alerts & reminders like stopping at the pharmacy to pick up prescriptions, advertising a blood drive, or providing the location of the café. Alerts can also provide important location information like directions to staff-only areas.
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Branding

Since all facilities are unique, so is every deployment of the Wayfinding solution. Our feature customizations are nearly endless, and every application is designed using the hospital’s logo and brand colors.
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Analytics

Our analytics platform provides metrics and insights about how users are engaging with the solution and what routes and locations are being navigated to.

常见问题

1. How does BLE-based positioning differ from traditional GPS in indoor environments?

The accuracy of our BLE-based positioning system is much more precise compared to GPS and can locate user-position on various floor levels and seamlessly transition between them.

2. Can the solution be used in multi-story buildings for vertical positioning?

Yes, our solution can provide vertical positioning information in multi-story buildings. By utilizing multiple access points strategically placed on different floors, the solution can accurately determine the user's position along both horizontal and vertical axes.

3. How can users access the solution?

The application is available as a desktop web-application for pre-planning and can be accessed via its own URL or embedded into another website. Our mobile apps are available as stand-alone branded apps on the App and Play stores or as SDKs that can be embedded within another application. The kiosk version is also a web-app that can be accessed via a URL (pre-loaded onto a kiosk hardware station in the facility).

4. Can the solution route from off-campus to an appointment inside the hospital?

Yes, our solution is end-to-end, meaning it can detect a user’s current location off-campus, navigate them to the appropriate parking location, and then navigate them across campus, inside and to their appointment location. While utilizing multiple technologies including GPS and BLE to power the solution, the end user will experience a seamless transition along their journey from driving or taking public transportation to walking inside the facility.

5. What other RTLS solutions can be enabled through the same infrastructure as wayfinding?

HID’s suite of RTLS offerings includes infant security, staff safety, wander management and asset tracking. Please contact your HID rep for info on how wayfinding can be enabled with other existing HID RTLS solutions.