Note: If you did not purchase your HID product from HID, please contact your original supplier for an RMA number.
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Please contact your original product provider to request an RMA to return product.
We're sorry, we are unable to process your request if the product is not a genuine HID product.Please contact your orginal supplier.
Note: For ActivID products, contact your reseller to initiate an RMA. If you bought directly, contact [email protected]
View our global policies (warranty, sales, software IP infringement, and privacy policies).
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(800) 237-7769 (512) 776-9000
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(866) 607-7339 (800) 670-6892 - ActivID
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