RMA

Note: If you did not purchase your HID product from HID, please contact your original supplier for an RMA number.

Please contact your original product provider to request an RMA to return product.

We're sorry, we are unable to process your request if the product is not a genuine HID product.

Please contact your orginal supplier.

Note: For ActivID products, contact your reseller to initiate an RMA, or, if you bought directly, contact support@actividentity.com