SOLUTIONS

Seamless Mobile Access: The New Workplace Standard

We make it easy to make the move to mobile access control. Use your smartphone or watch as a mobile credential to access buildings, elevators, parking, digital networks and more — with a single tap.

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Mobile = More Choice, Convenience and Control

Our mobile access solutions deliver the experience users expect, the data you need for better decision-making, and the security your business demands. 

We offer a flexible migration path — along with unparalleled quality backed by a global warranty and world-renowned support. Move ahead confidently with HID Mobile Access®, and open more.

Explore HID Mobile Access

Mobile App or Mobile Wallet? We’ve Got You.

Whatever type of mobile access your organization needs, HID can get you there. 

Both HID Mobile Access® experiences — wallet and app — support the full range of mobile devices and work seamlessly with Apple and Android operating systems.

mobile wallet use cases

App Experience

Make the first jump to mobile badges. You’ll get higher security and simplified provisioning — and no one will have to issue or carry plastic cards anymore. 

Explore the HID Mobile Access experience
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Wallet Experience

Go one step further and give users the ultimate experience: one tap access — without even needing to open an app — thanks to their favorite digital wallet. 

Learn about employee badge in Apple Wallet
Learn about HID mobile credentials in Google Wallet™

The Mobile Advantage

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Effortless Access

No cards, no keys — just swift, seamless access from a smartphone or smart watch
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Enhanced Security

State-of-the-art encryption, instant credential revocation and optional MFA
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Enriched Experiences

Personalized interactions, fully integrated with other business platforms
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Future-Ready Agility

Scalable, flexible solutions that adapt to changing workplace needs and expectations

Mobile Access in Action

Watch our case study videos to learn from customers who are elevating access through successful mobile deployments.

Leading Hong Kong Developer Embraces Wallet Access

Employees at the Nan Fung Group’s flagship AIRSIDE tower use employee badge in Apple Wallet for a “leap forward” in access to the building, offices and shared amenity spaces. 

Seamless User Experience for Houston’s Innovation Corridor

HID partnered with Cohesion to deploy HID mobile credentials in Google Wallet™ for the ultimate ease of access in the iconic and ingenuous Ion building.

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Mobile’s Environmental Edge

Switching to mobile access is not just a security and convenience upgrade — it's a significant environmental win. 

A rigorous, independently verified life cycle assessment showed mobile access credentials drastically outperform traditional PVC cards across all environmental measures, including producing 75% less carbon emissions, depleting 83% less fossil fuel resources and being 99.99% less likely to damage the ozone layer.

Get all the details in the eBook

Mobile-Ready Signo Readers

Our signature line of Signo™ readers are ready for mobile access out of the box. Sleek-looking and energy-saving, they are designed to be integrated into the HID Origo ecosystem and natively support over 15 credential technologies. Signo makes it easy to migrate to mobile — and from Wiegand to OSDP, giving users the experience they expect and businesses the security they require.

Download the Signo datasheet
Learn more about the Signo portfolio
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Go Mobile With a Leader You Trust

For three decades HID has guided organizations toward secure, flexible access control technology — and we’re ready to help you migrate from plastic to mobile access with minimum disruption and maximum benefit. Let us assess your current infrastructure and determine the best next step for your organization.

Questions fréquentes

1. What mobile platforms are supported by HID Mobile Access?

HID Mobile Access supports iOS and Android devices, including smartphones and wearables like Apple Watch. 

2. Do users need to download a separate app to use HID Mobile Access?

There are multiple implementation options. Mobile credentials can be added to popular digital wallets, integrated into your existing company app through SDKs, or accessed through the HID Mobile Access app. Choose the option that best fits your organization’s needs.

3. How secure are mobile credentials compared to physical cards?

Mobile credentials are actually more secure than physical cards. They utilize Advanced Encryption Standard (AES) encryption, store keys in the phone's secure element, and can be quickly decommissioned if a device is lost. Additionally, HID has attained internationally recognized third-party ISO/IEC 27001 and SOC 2 Type 2 security certifications to ensure maximum security.

4. Can HID access my personal information on my phone?

No. Your personal data remains on your phone — encrypted and inaccessible by the mobile access provider. The system only uses a unique identifier number for authentication and doesn't collect or have means to access other information on your device.

5. How reliable is mobile access compared to traditional credentials?

Mobile access is highly reliable. Most functionality issues are simply related to individual phone settings and can be easily remedied. Our wallet solutions can even work when battery life is extremely low or fully exhausted — for example, iPhone users can utilize Express Mode with power reserve.

6. How is mobile access provisioned and managed?

Everything can be done remotely. Administrators simply email users a link to download their credential, eliminating the need for in-person card issuance. The HID Origo Management Portal allows adding users individually or through bulk uploads, with all tracking displayed in a single dashboard for easy management.

7. Can I implement mobile access alongside my existing access control system?

Yes. Many of our readers can read both mobile devices and traditional cards, allowing for phased implementation. This hybrid approach helps organizations transition at their own pace without disrupting operations.

8. Why do mobile credentials have a cost if they’re virtual?

The bulk of credential costs comes from the security and technology keeping information safe and operational, not the physical medium. Mobile credentials also require continuous engineering to maintain compatibility with frequently updated device models and operating systems. Companies advertising "free" credentials typically shift costs elsewhere or limit future flexibility.

9. Can users have multiple credentials on a single device?

Yes, users can store multiple mobile credentials on a single device. This is particularly useful for individuals who need access to multiple facilities or for organizations managing visitor access alongside employee credentials.