HID® Authentication Service

Cloud services for identity and authentication
A cloud icon superimposed on a glowing circuit board represents cloud-based customer identity management & authentication.
For Consumers
For Workforce
How It Works

When it comes to identity and authentication services for consumers and workforce, finding the right balance between user-friendly experiences and security is crucial. If there are too many enrollment and security features, users may refuse to enroll or drop out of the service; however, not having enough security in place can expose organizations to unnecessary and expensive risks. This is especially critical in highly regulated industries where the loss of crucial financial, citizen and patient data can result in significant legal and financial penalties.

The HID Authentication Service is specifically developed to deliver trusted authentication for highly regulated industries such as healthcare, financial services, government and critical infrastructure, where high assurance is crucial. The platform makes it easy to establish, create, manage and use identities while using cryptography to keep data from different customers separate and secure. This enables organizations to enhance their user experiences without compromising on security. 

With the HID Authentication Service, organizations get full authentication coverage for an end-to-end customer journey and secure workforce access — all from a single vendor. 

Key Benefits:

  • Quickly adapt and grow with business needs — A secure cloud platform that automatically scales to adapt to business needs
  • Get faster time to market and return on investments through a service delivery model — Maintenance, updates, patches and 24/7 customer support are all included
  • Provide a user-friendly experience with an intuitive authentication platform — Minimizing disruptions to users’ workflow 

The Authentication Service can be complemented by other services, such as the HID Risk Management Solution, Identity Verification Solution and Credential Management System.

Make it easy and intuitive for customers to securely access applications and services.

Key Benefits:

  • Achieve a rapid return on investment (ROI) and quickly secure your customer base
  • Enroll your users into strong multi-factor authentication using an intuitive, mobile-based application with HID Approve™
  • Protect your most complex applications with advanced multi-factor authentication

The Authentication Service for Consumers Is Ideal for:

  • Government agencies, financial services and healthcare providers securing access to online services for citizens, customers and patients
  • Organizations delivering customer identity and access management (CIAM) solutions that need to deploy rapidly and at scale

Deliver a simple, secure multi-factor authentication solution for workforce, partners and contractors. 

Key Benefits

  • Meet each user’s specific needs by choosing the authentication method that best meets their needs, from mobile applications to one-time password (OTP) devices
  • Make IT teams’ lives easier with a solution that is fast and easy for them to implement and for users to set up and use, without impacting workforce productivity
  • Easily integrate with your existing infrastructure such as Azure Active Directory, on-premise Active Directory and VPN devices

The Authentication Service for Workforce Is Ideal for:

Enterprise organizations — especially operating within regulated industries — who need to be compliant with security regulations

The Authentication Service protects applications and data by enforcing a second validation — via a push authentication app — to verify user identity before access is granted. It provides a simple, streamlined log-in experience for every user and application, integrating easily with your existing technology.

Entra ID Cloud Application Remote Access (VPN) Business Tools (customer apps) RADIUS (Mainframe) Mobile Device Smart Card Security Key Admin Portal User User Self Service

Related Products

HID® ActivID™ Credential Management SystemHID® ActivID™ Credential Management SystemSecurely issue and manage high assurance credentialsHID® Identity Verification Service HID® Identity Verification Service An AI-powered identity verification solution for digital onboarding and beyond