ACUITY Linen Management Applications

Real-Time Linen Inventory Visibility

We are the only company to offer a complete solution that includes cloud software suites, SaaS (software as a service) applications, web portals and RFID technology (RFID tags and reading stations). When combined, these features provide textile professionals a unique and innovative all-in-one platform designed to track and trace linen items individually and in real-time through their maintenance and use cycle. The ACUITY platform seamlessly integrates into existing laundry processes and features online reports and interactive dashboards delivering critical information to improve daily business operations including linen flows, clean versus soiled linen usage, dormant stocks and linen losses at the laundry and at customer sites such as hotels and hospitals.

ACUITY for hospitality >>        ACUITY for healthcare >>

ACUITY for Industrial Laundries

With a clear vision over your customer linen stocks, you can focus on reducing your total cost of operation and make relevant business decisions.

Using ACUITY, HID Textile Service’s linen management platform, in your laundry will enable you to automatically count and trace your linen in real time at each step of the laundry cycle and at your customer sites.

Placed at strategic zones in your laundry plant, RFID-enabled fixed and mobile equipment specifically designed for rough and challenging industrial laundry environments (e.g. humidity, heat, rough handling) collect data from RFID tags discreetly embedded in the linen.

industrial laundry room

ACUITY Use Cases — Industrial Laundries

Reduce Linen Losses & Save
on Linen Purchases

Streamline Your Laundry Processes
& Save on Total Cost of Operation

Enable Real-Time Operational
and Business Decisions

  • Gain real-time visibility over your linen inventory, at the laundry and at customer sites
  • Accurately track and monitor linen usage and life-cycle durability
  • Increase customer linen rotations to reduce your overall inventory capacity and eliminate dormant stocks
  • Obtain rapid and reliable linen counts at every step of your laundry cycle: receiving, sorting, order preparation, shipping & collect/delivery at customer sites
  • Enable accurate and timely billing
  • Improve laundry production planning, reduce shortage situations and anticipate customer requirements
  • Save on labor costs related to on-site customer inventories
  • Access to our cloud-based platform for real-time dashboards and reports on your linen stock levels, laundry cycle flows and trends on linen usage by your customers
  • Leverage the benefits of data generated by RFID technology to optimize your business decisions, improve your business model and be more competitive

ACUITY for Hospitality

Linen inventory distortion from out-of-stocks and overstocks costs the hospitality industry around the world around $250 to $350 million every year, including:

  • Incorrect linen assortment planning and allocation
  • Increased linen purchases and associated linen management costs
  • Weakened housekeeping service quality
  • Lost room sales
  • A decline in customer satisfaction
hotel room service attendant

ACUITY Use Cases — Hospitality

Our linen inventory management solution, backed by the expertise, experience and innovation we are known for, provides a real-time sight-line into your linen inventory and availability. This level of visibility is key to reducing — or even eliminating — inventory shortages and overstocks by establishing accurate inventory by item and location. Use this valuable cloud-based, real-time information to:

  • Ensure you have sufficient linen in stock to meet your daily demand
  • Optimize operations in your housekeeping department and reduce linen management labor costs
  • Confidently prevent vacated rooms from not being re-let because of insufficient linen stock, resulting in loss of sales and revenue
  • Control the service quality of your laundry suppliers
  • Monitor the quality of your linen
  • Keep your customers happy and your profit margins high

ACUITY for Healthcare

In addition to the complexity of quickly processing tons of textile items per week and managing increased labor and operating costs, healthcare facilities are also facing an ever-more demanding clientele.

Our ACUITY linen inventory management solution, backed by the expertise, experience and innovation we are known for, provides a real-time sight line into your linen inventory and availability, and helps you reduce your linen services operating costs while increasing your patient security and satisfaction.

healthcare workers holding clean laundry

ACUITY Use Cases – Healthcare



Reduce Time and Cost to Manage Linen and Uniforms
Linen management can be very time consuming and labor intensive, often consuming experienced personnel resources and keeping them away from their core responsibilities with patients. Our linen tracking and inventory management solution, based on fast and accurate RFID technology, helps you save time and effort involved in counting and controlling clean and soiled linen and eliminate manual errors.


Improve Linen Availability
Linen availability is a source of frustration for clinical staff who are focused on patient care. HID Textile Service’s linen visibility platform provides the tools to automatically and in real-time track clean and soiled items continuously through the entire linen cycle, therefore helping to reduce dormant stocks and ensure service quality standards to meet the hospital’s needs.


Ensure Linen Rotation to Prevent Spread of Infection
Our linen visibility platform helps ensure that your medical linen service is optimized and efficient, with regular rotations of your stored linen to help keep it fresh and free from communicable diseases.
Building Blocks

Solution Components

ACUITY, our advanced and proven technology platform, combines powerful software suites, RFID tags, hardware and services, and adapts to our customers’ evolving requirements in terms of linen stock volumes and multiple site deployments. Explore solutions to help meet the needs of your most complex linen inventory challenges.