SOLUTIONS

Consumer Banking: CIAM, Mobile Banking Authentication & Security

Offer an intelligent, scalable consumer banking journey with robust customer identity and access management (CIAM), mobile banking authentication, and security solutions. Ensure seamless customer identity verification and advanced fraud prevention from end-to-end.

Globally Trusted Consumer Authentication & CIAM Solutions for Banking

In the realm of consumer banking, security is paramount. Customers expect seamless experiences without sacrificing safety. Our comprehensive solutions for consumer authentication and CIAM are designed to safeguard every digital interaction, from initial customer identity verification during onboarding to daily mobile banking authentication and secure transactions. By seamlessly integrating into the background, our solutions ensure robust mobile banking security for both banks and their valued customers.

Trusted by the world’s most regulated industries, HID’s Consumer Authentication solutions offer user-friendly mobile banking authentication without compromising security, making them ideal for any organization in the consumer banking sector seeking robust CIAM and verified customer identity.

End-to-End Protection With HID’s Consumer Authentication & CIAM Solutions

Banks and financial services providers can ensure secure access for their customers through seamless customer identity and access management (CIAM) verification, intelligent threat detection, and risk-based consumer authentication, strengthening the overall banking security.

HID’s banking security and authentication solutions empower institutions by eliminating the need for multiple systems and vendors, thereby diminishing vulnerabilities, streamlining processes and enhancing security without sacrificing convenience. 

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Risk Management for Proactive Fraud Prevention

Detects, prevents and mitigates online fraud, cyber threats and malware in real time, with the help of AI.

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Customer Identity Verification for Digital Onboarding & CIAM

Confirms customer identities using automated ID document verification and biometric selfie facial matching.

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Authentication for Secure Log-in & Transactions

Provides intuitive and secure access to digital banking services and seamless transaction signing.

What Sets Our Consumer Authentication & CIAM Solutions Apart

Our consumer banking solutions simplify deployment and integration, covering the full consumer authentication journey and CIAM needs under one vendor. By seamlessly integrating into existing systems, HID ensures safe and swift access for customer identity management, enhancing the mobile banking experience and overall security.

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HID Is a Trusted Industry Leader

Ensure success with industry-leading identity technology — and trusted advisors who are with you every step of the way.
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One Vendor for Your Consumer Journey

Simplify deployment and integration with standards-based solutions that cover the full consumer authentication journey, enhancing customer identity management and CIAM.
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Seamless User Experience

Eliminate friction with solutions that work in the background to ensure safe and swift access for customers.

Digital Banking Customer Success Stories

We’ve helped some of the world’s top banks boost security and better serve their customers. Hear their stories.

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Erste Group, Austria

Read the success story
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Al Ain Finance, UAE

Read the success story

HID Shapes the Future of Santander International’s Mobile Banking Experience

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What Our Customers Think

HID was with us every step of the way and not only offered great technical solutions but also highly valuable services that enabled [our] digital onboarding journey to be reliable and user-friendly for all our customers.

Tudor Georgescu
Platform Initiatives Lead
Erste Group

The level of support HID provided — especially for implementing cloud-based projects — was key for our smooth launch, as the bank relies on the vendor to resolve any technical problems.

Henry Voon
Head of IT Systems
Baiduri Bank

Maximize Success and Accelerate Time to Market With HID Professional Services

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At HID, we believe security shouldn’t slow down your customers — or your business. That’s why we support banks and financial services providers with an experienced professional services team that oversees each project. With fixed implementation fees and time-to-go-live guarantees, these experts work tirelessly to reduce the time-to-value realization. 

Key services include:

  • Program Management
  • Business Analysis
  • Technical Consultancy

Open Banking Security and PSD2/PSD3 Compliance

Open Banking increases transparency and allows for new product opportunities, with banks sharing information in a secure, standardized format to authorized organizations.

HID: The Trusted Leader in Consumer Authentication, CIAM & Mobile Banking Security

Our Authentication Platform provides the right balance between superior user experiences and strong security through the broadest consumer authentication portfolio — from biometrics to PKI and FIDO technology with passkeys — for customizable and scalable CIAM journeys, specifically tailored for robust mobile banking authentication.

Pre-Integrated With Leading Banking Platforms

HID’s Identity and Access Management solutions are pre-integrated with core banking platform providers and offer pre-defined, end-to-end workflows. These integrations — and our 20+ years of experience with banking ecosystems — increase efficiency and decrease time-to-market. 

HID Partners With Temenos Core Banking

HID Partners With Q2 Banking Platform

Hear From HID’s Banking Security Experts

TechBuzz by HID is your bite-size video buzz of technology insight, fresh from the market, brought to you by HID’s banking, payments and security specialists.

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Katie Björk

Director of Communications and Solution Marketing

caleb wattles

Caleb Wattles

IAMS Senior Product Manager

TBD

Mohamed Abdeldaker

Sales Manager, Consumer Authentication

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Handle Increasing Banking Transactions Without Compromising Performance

We subject our Authentication Platform to rigorous third-party testing, so you can scale knowing each log-in and transaction remains fast and secure.

Rely on Solutions Rated by Top Industry Analysts

HID’s Authentication Platform offers passwordless authentication technologies and protection against fraud.

Frequently Asked Questions

1. What are Open Banking solutions and how do they work?

Open Banking solutions facilitate the secure sharing of financial data between banks and authorized third-party organizations in a standardized format. This enables new product opportunities, increased transparency and improved customer experiences within the banking ecosystem. 

2. What sets HID’s consumer banking solutions apart from others?

HID’s consumer banking solutions stand out for their simplicity, scalability and integration capabilities. By covering the full consumer authentication journey under one vendor, HID simplifies deployment and integration, providing a seamless experience for banks and customers alike. 

3. How does HID address security and compliance challenges in Open Banking?

HID offers a range of security and compliance features tailored to the needs of Open Banking environments. From identity and access management solutions to pre-integrated workflows with leading banking platforms, HID ensures that banks can meet regulatory requirements and protect customer data effectively. 

4. Can HID’s consumer banking solutions be customized to fit specific requirements?

Yes, HID’s consumer banking solutions are highly customizable to fit the specific requirements of banks and financial institutions. Whether it's tailoring the user experience, integrating with existing systems or adapting to regulatory changes, HID's solutions offer flexibility and scalability to meet diverse needs. 

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